Delivery Information

Domestic Delivery

All orders are sent via Quiqup.

Delivery will take between 1-3 business days to arrive after you receive your shipping confirmation email, subject to complete address provided by customer.  To remote areas, as per the courier service, the delivery will take 3-5 business day after you receive your shipping confirmation email.

The shipping confirmation email will also include a link to track your order.

The delivery charge, as per the courier service, is AED17+VAT (all packages up to 5kg).

Multiple orders may result in multiple postings to the cardholder’s monthly statement. The delivery charge, as per the courier service, is AED17+VAT for each separate order. The customer receives a separate confirmation email upon purchase, as well as a separate shipping confirmation email once the order has been prepared for shipping.  

International Delivery

All orders are sent via Emirates Post.

Delivery will take between 6-15 days to arrive after you receive your shipping confirmation email, subject to complete address provided by customer. 

The shipping confirmation email will also include a link to track your order.

Currently only domestic shipping is available, to all 7 Emirates of the UAE. 

The delivery charge varies as per the country, from AED20 for smaller packages to AED60 for bigger packages.

Multiple orders may result in multiple postings to the cardholder’s monthly statement. The delivery charge, as per the courier service, is from AED20 to AED60 for each separate order. The customer receives a separate confirmation email upon purchase, as well as a separate shipping confirmation email once the order has been prepared for shipping.